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Hybrid Technical Customer Support Specialist
Job in
Hagerstown, Washington County, Maryland, 21749, USA
Listed on 2026-08-26
Listing for:
wk
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Wolters Kluwer is seeking a Technical Customer Service team member in a hybrid role, requiring up to 8 days per month in the Hagerstown, MD office. The role emphasizes professionalism, product knowledge, and delivering exceptional service to customers.
You will handle account lookups, order inquiries, CRM-driven case management, and interface with multiple systems to resolve issues. The position offers comprehensive benefits and a compensation range reflecting US market rates.
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