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Technical Customer Success Associate
Job in
Hagerstown, Washington County, Maryland, 21749, USA
Listed on 2026-08-27
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Wolters Kluwer N.V. is seeking a Technical Customer Service professional to assist with account lookups, order entries, subscriptions, and related inquiries from multiple sources.
The role emphasizes delivering world-class service with professionalism, diplomacy, and product knowledge. Responsibilities include managing customer inquiries from start to finish, maintaining accurate account records, monitoring quality, and meeting SLAs while contributing to brand advocacy and loyalty.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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