Orthodontic Treatment Coordinator

Robinwood Dental in Hagerstown, MD is looking to hire a full‑time Orthodontic Treatment Coordinator to provide support to our patients receiving orthodontic care with Dr. Horman. Are you a friendly, great team player who values excellent customer service and patient care? If so, please read on!

This front office position earns a competitive wage of $18.00 - $22.00/hour
, depending on experience. We provide excellent benefits – including vacation and sick leave, 401k contributions after a year, and a kind and caring work environment.

In business since 2003, we are a Christian‑based dental practice that offers exceptional care and a complete range of services in one location for all ages. We provide preventive, restorative, cosmetic, and implant dentistry as well as orthodontics and endodontic treatments. Because we rarely send patients out for specialty procedures, we can offer better continuity of care. Our warm and friendly atmosphere makes us one of the most frequently recommended dental offices in the tri‑state area.

We recruit dentists and staff who are not only skilled professionals but also make our patients feel comfortable and appreciated during their visits. That’s why we strive to provide a wonderful place to work with great coworkers
, state‑of‑the‑art equipment
, high standards of training
, and competitive compensation
.

As an Orthodontic Treatment Coordinator you are the "go‑to" person for non‑clinical support. You work with patients on the financial aspects of their orthodontic treatment and manage incoming questions about treatment and accounts. You are the smiling face who assists with check‑out after the clinical appointment and coordinate our appointment schedule to keep staff busy without overwork.

When a new patient comes in, you verify their insurance plan and explain any personal treatment costs. After every appointment, you file all billing claims to the appropriate sources. If a patient is struggling financially, you help find a solution that enables them to receive care while ensuring our practice is properly compensated. You take pride in connecting people to excellent orthodontic care!

• Experience in a dental or orthodontic office is preferred, not required
• Strong customer service skills

Do you have excellent communication and interpersonal skills? Are you highly organized and detail‑oriented? Can you effectively prioritize multiple tasks? Do you maintain a positive, friendly demeanor throughout the workday? If yes, you might be the perfect fit for this administrative position!

This front office position typically works Monday – Thursday from 8:00 AM – 5:00 PM and Friday from 8:00 AM – 2:00 PM
.

If you can provide top‑notch customer service and feel you’re right for this job, please fill out our initial 3‑minute, mobile‑friendly application
. We look forward to meeting you!

Location:

21742

Salary: $18.00 - $22.00 per hour