TCG Gaming Specialist & Event Coordinator

Are you the person your friends turn to for deck-building advice?

1st Capital Gaming is looking for a
Gaming Specialist
to join our team. We aren’t just a retail store; we are a community hub for gamers, collectors, and strategists.

We are looking for someone who understands the difference between Near Mintand Lightly Played, knows the current meta, and thrives in a high-energy social environment. If you have a passion for Trading Card Games (TCGs) and exceptional customer service skills, we want to hear from you.

As a Gaming Specialist, you are the face of our community. You will manage the retail counter, oversee tournaments, and help customers navigate the world of TCGs.

• Provide expert recommendations on sealed product, accessories (sleeves, deck boxes, mats), and single cards.
• Process transactions accurately using our POS/Kiosk system.
• Card Acquisition:Evaluate, grade, and price trade-ins from customers (assessing condition and authenticity is a critical part of this role).
• Maintain an organized inventory of single cards and sealed product.
• Merchandise/inventory all aspects of the retail environment.

• Run weekly events (e.g., Friday Night Magic, Pokémon League, Yu-Gi-Oh! locals) and special weekend tournaments (Prereleases, Store Championships).
• Utilize tournament software such as Wizards Event Link, GEM, or Melee to pair players and report results.
• Act as a judge/arbiter for rules disputes (casual level) and ensure a fair, welcoming environment for players of all ages.

• Teach new players the basics of gameplay for major TCGs.
• Maintain a clean, safe, and inviting play area.
• Engage with our community via our Discord/Facebook channels to promote upcoming events.

• Deep Product Knowledge:Comprehensive knowledge of at least two major TCGs (Magic: The Gathering, Pokémon, Yu-Gi-Oh!, Lorcana, One Piece, etc.).
• Retail
  
  Experience:
  
  Previous cash handling and customer service experience is preferred.
• Availability:Must be available to work evenings and weekends (this is when our biggest events happen).
• Attention to Detail:Ability to sort, alphabetize, and organize large volumes of cards quickly and accurately.
• People
  
  Skills:
  
  You must be patient with children/parents, welcoming to newcomers, and firm but fair with competitive players.

• Experience buying/selling on platforms like TCGPlayer.
• Certified Judge status for any major TCG.
• Experience with inventory management software (Shopify).