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Office Secretary -John Marsh Cancer Center, Infusion Center, Wound Center

Job in Hagerstown, Washington County, Maryland, 21746, USA
Listing for: Brook Lane
Full Time position
Listed on 2026-03-03
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We're looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise.

What You'll Do:

* Greet and assist patients and clients both in person and over the phone

* Schedule appointments and verify insurance information accurately

* Maintain patient demographics and update records in the system

* Address patient questions or refer them to appropriate personnel when needed

* Keep patients informed about scheduling delays or changes

* Maintain confidentiality and compliance with all healthcare regulations

* Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications:

* Education:

High school diploma or equivalent required

* Experience:

Previous experience in a medical office setting and computer use preferred

* Skills:

* Strong communication and customer service skills

* Ability to prioritize and multitask in a busy environment

* Proficiency in maintaining confidential patient information

* Basic office equipment and computer literacy

You'll Thrive Here If You:

* Enjoy helping patients and keeping busy throughout the day

* Are comfortable working with electronic health records and scheduling systems

* Take pride in creating an organized, welcoming office environment

* Can adapt quickly to changing priorities and urgent requests

Caring for our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

* Health, Dental, and Vision Insurance

Coverage begins on the first of the month following your hire date.

* Life Insurance & Disability Coverage

Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.

* Paid Time Off (PTO)

A generous PTO program designed to help you recharge and maintain a healthy work-life balance.

* 401(k) Retirement Plan

Benefit from a robust company match to support your long-term financial goals.

* Education Assistance & Tuition Reimbursement

Support for your continued learning and career growth.

* Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Options to save pre-tax dollars for eligible healthcare and dependent care expenses.

* Shift Differential Pay

Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
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