Skype Business Engineer - TS​/SCI w​/Poly

Skype for Business Engineer - TS/SCI w/Poly

Join to apply for the Skype for Business Engineer - TS/SCI w/Poly role at General Dynamics Information Technology

Clearance Level Must Currently Possess: Top Secret SCI + Polygraph

Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygraph

US Citizenship

Required:

Yes

Experience: 5+ years of related experience managing Skype for Business environments, including migrations and persistent chat management.

Education: Bachelor of Arts/Bachelor of Science

Key Responsibilities:

• Oversee and maintain both Skype for Business 2015 and 2019 environments, ensuring they are fully operational and performing optimally.
• Provide 24/7 operational support for internal and federated users globally, troubleshooting and resolving issues promptly.
• Perform routine monitoring, updates, and patching of the Skype for Business infrastructure to ensure reliability and security.
• Develop and execute a migration plan for moving all users and services from legacy Skype for Business environments to Skype for Business Standard Edition.
• Plan, coordinate, and implement the migration of all persistent chat rooms to the new environment with minimal user impact.
• Continuously monitor system performance, troubleshoot issues, and implement optimizations to enhance scalability, efficiency, and performance.
• Collaborate with cross-functional teams, including network engineers and IT support, to ensure smooth operations and issue resolution.
• Oversee removal of legacy Skype for Business services once all users and persistent chat rooms have been migrated successfully.
• Document all migration steps, configurations, and decommissioning procedures to ensure clear audit trails and compliance.
• Maintain up-to-date system documentation, including architectural diagrams, migration plans, and troubleshooting guides.
• Provide regular reports on system health, performance, and migration progress to senior leadership and stakeholders.

Technical

Skills:

• Hands‑on experience with Skype for Business 2015 and 2019, including installation, configuration, and ongoing management.
• Deep knowledge of Skype for Business architecture, persistent chat rooms, and migration strategies.
• Experience with Microsoft Teams migration strategies (optional, but preferred).
• Expertise in Power Shell scripting for automation and troubleshooting within the Skype for Business environment.

Additional Requirements:

• Strong initiative with the ability to work independently and proactively identify opportunities for improvement.
• Excellent verbal and written communication skills; ability to interact effectively with technical and non‑technical stakeholders.
• Must be willing to support an on‑call rotation.
• Certification required: 8570 compliant with a Security + certificate.
• Location:
  
  Onsite Annapolis Junction, MD.

Salary Range: $110,500 - $149,500

Benefits: Our benefits package includes medical, dental, vision, 401(k) with company match, paid time off, and other standard benefits.

Equal Opportunity Employer
• Americans with Disabilities Act – Equal Employment Opportunity.
• Veterans
• Individuals with Disabilities
• Protected Veterans.

Security clearance level: TS/SCI w/Poly.
US citizenship required.