Senior ServiceNow ITSM QA & Automation Analyst
Job in
Hagerstown, Washington County, Maryland, 21740, USA
Listed on 2026-06-20
Listing for:
ICF
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT QA Tester / Automation, Systems Analyst, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
ICF is looking for an ITSM Quality Assurance (QA) Analyst with hands-on Service Now experience to support NIH projects. The role involves validating Service Now configurations and performing testing activities aligned with ITIL processes.
The ideal candidate will have over 6 years of QA experience, particularly in testing web-based applications. Responsibilities include supporting Agile teams and developing comprehensive test documentation. The position offers competitive pay and opportunities for reasonable accommodations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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