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Customer Service Analyst Associate — SLA-Driven Tickets

Job in Hagerstown, Washington County, Maryland, 21749, USA
Listing for: General Dynamics Information Technology
Full Time position
Listed on 2026-06-21
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

General Dynamics Information Technology is seeking a Customer Service Analyst Associate in Maryland to provide support to our clients. You will ensure that tickets are correctly routed by assisting customers and technicians through various communication channels.

The ideal candidate will have a High School Diploma/GED, 1+ years of experience, and the ability to work on-site with a required TS/SCI security clearance. GDIT offers a range of benefits, including health packages and professional growth opportunities.

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Position Requirements
10+ Years work experience
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