Tech Admin - Entry Level

CORE VALUES

At Lightning Transportation, our core values are our guide to shape our culture. By integrating these principles into our daily operations, we aim to create a positive impact on our employees, customers, and the world around us.

• Built to Serve – Driven by a genuine desire to make a difference, embracing change and showing up fully committed to the vision.
• Hard Working – Going above and beyond to achieve our goals and deliver exceptional service.
• Customer Focused – Building long-term relationships based on trust, transparency, and exceptional service
• Others First – Treating every employee with respect, empathy, and fairness.

Our Entry‑Level Tech Admin role is for individuals pursuing a career in technology who demonstrate curiosity to learn industry‑specific software while supporting the company’s growth in technology operations through system improvements and user experience enhancement.

• This position requires working onsite and does not provide the option for remote or hybrid work.

• Provide frontline user support for industry specific software (TMS and SME systems) and process monitoring.
• Monitor processes imaging, email administration, software integrations, and RPA.
• Oversee equipment lifecycle: laptops, phones, office hardware, inventory & issuance.
• Coordinate equipment troubleshooting and replacement with IT vendor.
• Support testing for upgrades, enhancements, and automation rollouts.
• Develop and enhance basic knowledge of SQL querying and reporting skillset.
• Create and maintain technical documentation, training videos, user guides, and other resources.
• Implement EOS within your position to enhance your skills and productivity while continually promoting the company’s core values.
• Perform any other related duties as required or assigned.

• Base knowledge understanding of SQL Query, Data Analysis and reporting.
• Related experience, education, technical training, or certification, of one or more of these qualifications is preferred.
• Aptitude for trucking and logistics operations, with a willingness to learn industry processes and systems.

• Lifting/pushing/pulling less than 50lbs
• Office setting with temperature controlled offices with moderate noise levels.
• Outside work is limited.

• Paid Time Off and Holidays
• Medical, Dental, and Vision Insurance
• Health Reimbursement Arrangement (HRA)
• Life Insurance
• Employee Assistance Program
• 401k
• Tuition Reimbursement
• Career Growth Opportunities