Desktop/PC Technician
Listed on 2026-06-28
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support
IT Support Technician
Installation and moving of PC equipment as well as preparing equipment for disposal. Software installation, OS upgrades, antivirus and windows patch updates. Printer and other peripheral installation Asset management and inventory update Troubleshoot, repair, and maintain software applications, OS, printers, peripherals & infrastructure Escalation from Helpdesk for OS and application support including in-house, 3rd party applications and market data applications. Infrequently, the person will have to extend support after office hours (evenings, weekends) to repair systems or troubleshoot problems Participate in outage escalation Provide vendor escort Floor Support Create and maintain support documentation Interacting with other support groups (local and global) within the firm across multiple platforms Assist Corporate Services with receiving IT equipment from the loading dock, update inventory Multimedia support/assistance in town hall setup or office event
Technical
Skills:
Windows OS (Win
10) / Windows Server OS (2016 / 2019) Knowledge and experience with various server hardware models and vendors i.e. IBM, Dell, Client etc. Configuration Manager (SCCM and/or SMS), Windows enterprise technologies, Client, Active Directory Microsoft Office 2016 & Office 365 (including Project, Outlook, SharePoint, Teams, Skype) PC Hardware, Laptop & Mobile devices Experience with Remote Access (including SecurID), Virtual PCs, Citrix & VPN Basic knowledge of various technologies
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).