Customer Logistics Manager

Summary

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non‑exempt employees
• Manage day‑to‑day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

• Performs other duties as assigned.

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job‑related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self‑driven to excel in a fast‑paced environment
• Capable of multi‑tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow‑up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access)
• Logistics industry knowledge
• Knowledge and understanding of Customer/Company local and Federal regulations
• Fundamental knowledge of Supply Chain Management components
• Strong knowledge of Manufacturing and Production

• H.S. diploma/GED required
• Bachelor’s degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access)
• Logistics industry knowledge
• Knowledge and understanding of Customer/Company local and Federal regulations
• Fundamental knowledge of Supply Chain Management components
• Strong knowledge of Manufacturing and Production

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or disability.