Inbound Team Lead; Shift

Job Summary

Ready to level up your leadership game in a brand-new, high-tech playground? Our Inbound Team Lead role is based at our massive 1.2 million sq. ft. facility in Hagerstown, MD where cutting-edge meets hustle!

As the go-to expert on our products and operations, you’ll partner with shift managers and teams across the floor to hit goals, solve problems on the fly, and keep things running smooth. You're not just giving directions, you’re setting the tone, leading by example, and bringing the energy every day.

If you're someone who thrives in a fast-paced environment, loves keeping things organized, and knows how to bring a team together, this is your moment. We’re building something big here and it starts with leaders like you!

To perform this job successfully, an individual must be able to perform the duties below to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership

• Assist leadership in overseeing daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures
• Work closely with leadership to monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis
• In collaboration with leadership, conduct daily team meetings to update employees on work expectations, task assignments, best practices and operating expectations
• Clearly communicate team goals, resolve problems as they arise, and answer any related questions
• Assist with developing a cross-trained team that can flex into other departments or jobs as needed
• Maintain a high level of communication with Inbound teams and management daily; partner with other team leads to flex hours where necessary
• Serve as a resource for all employees regarding job tasks, company policies and procedures and warehouse initiatives
• Report personnel issues to the department leadership to enable timely resolutions

Process

• Ensure a high level of accuracy on inbound Purchase Orders and verify that all PO’s are received in our internal system correctly; maintain the inbound error log to track and ensure accountability
• Resolve any PO issues that may arise; verifying overaged and shortages prior to receipt closure
• Organize the dock based on available space, directing drivers to where and when they can be unloaded
• Manage the department's workflow daily, working with leadership to adjust to labor availability as needed.
• Conduct inspections within the inbound department to ensure a high degree of accuracy and quality
• Identify roadblocks/challenges that the team communicates and work internally and with other departments to remove them
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Abide by all company and warehouse policies
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

LANGUAGE

SKILLS:

• We require a business proficiency in the ability to rea, write and communicate in English.