Retail Front End Supervisor

Full‑Time Customer Service Supervisor / Full‑Time Selling Floor Supervisor

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us. As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources.

This leadership position is the stepping‑stone to a management role within our expanding organization. Are you a self‑starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15‑30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Resolve issues/concerns, make informed decisions, and supervise front‑end operations to ensure all Burlington customers receive exceptional, friendly, and professional service at all times
• Reinforce company Asset Protection strategies to eliminate shortages
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

• At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends, and holidays as required
• Ability to move, handle, and lift store merchandise weighing 40 lbs. or more, and to stand and walk for extended periods of time

At Burlington we’re opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!

We invite you to join our team. You’ll enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, and a 401(k) plan.

Burlington Associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.

Base Pay: $17.00 per hour – $19.00 per hour

Hagerstown, MD 21740 (Address: 17664 Garland Groh Blvd)

Position Type: Regular Full‑Time

Posting Number: P-3

Career Site Category: Store Associate

Position Category: Retail Store