Business Office Manager

About Seaton Senior Living

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

Discover Your Purpose with Us at Seaton Hagerstown!

As Business Office Manager
, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

As the Business Office Manager
, your role includes managing all business office functions at the community, including billing, payroll, accounts payable, financial reporting, and human resources support. You will serve as a key partner to residents, families, and team members while ensuring accuracy, compliance, and exceptional service.

• Status: FULL TIME
• Schedule:
  
  Flexible leadership schedule with MOD coverage, on‑call responsibilities, and operational flexibility required based on community needs, including occasional evenings, weekends, and emergency support as needed
• Location:
  
  1175 Professional BLVD, Hagerstown, MD 21740
• Rate of Pay: $50k Annually
• Travel: 0%

• Prepare and submit documentation for resident move‑ins, move‑outs, transfers, and billing changes
• Manage cash controls, deposits, daily cashbooks, and monthly bank reconciliations
• Oversee accounts payable and ensure appropriate assignment of departmental expenses and supporting documentation
• Coordinate payroll, ensuring compliance and timeliness
• Prepare journal entries, maintain sub‑schedules for balance sheet accounts, and review monthly financial statements
• Compile management and regulatory reports as requested
• Maintain resident, vendor, team member, and financial files in accordance with established policies
• Interface with residents and families on billing and collection issues, ensuring clear and professional communication
• Support community human resources functions including recruiting, onboarding, orientation, employee paperwork, and file maintenance
• Manage open positions and assist with applicant tracking and job postings
• Support the Executive Director and department managers with financial oversight, reporting, and compliance
• Create and oversee private accounts for Health Center residents/patients, preparing required reports to meet state, local, and federal guidelines
• Ensure confidentiality of sensitive resident and team member information
• Perform other duties as assigned to support overall community operations

• Bachelor’s degree in Accounting with at least one year of accounting experience preferred
• Associate’s degree in Accounting with two to three years of related experience considered
• Strong experience in accounts payable, payroll, billing, and financial reporting
• Knowledge of human resources practices and compliance preferred
• Proficiency with Microsoft Office and financial/payroll systems
• Excellent organizational, communication, and problem‑solving skills
• Ability to manage multiple priorities in a deadline‑driven environment
• Commitment to confidentiality, accuracy, and resident‑centered service

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness‑related benefits, and additional support through our Employee Assistance Program (EAP).

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

This job description outlines the general nature and level of responsibilities for this role and is not…