Detention Officer

Detention Officer – U.S. Immigration and Customs Enforcement (ICE)

Employer:

Nonprofit Partner of Whalls Group

Location:

Hagerstown, MD

Employment Type:

Full Time

Pay: $30/hour + bonus eligible

The Detention Officer helps keep a secure immigration detention facility safe and running smoothly under ICE standards. You will supervise detained individuals, enforce rules, and complete security checks. Your work helps protect staff, detainees, and visitors while supporting a professional and respectful environment.

• Maintain custody and supervision of detained individuals in assigned areas
• Conduct regular rounds, security checks, and counts
• Monitor movement and activities to prevent issues
• Enforce rules fairly and consistently
• Watch housing units, common areas, and recreation areas

• Respond to emergencies and disturbances using training and procedure
• Use communication and de‑escalation to manage situations
• Report safety concerns or unusual activity right away
• Help maintain a safe environment for everyone

• Search housing areas and property to prevent contraband
• Maintain constant awareness of detainee populations
• Monitor entrances and follow all security protocols

• Keep clear and accurate logs of daily activity
• Document incidents and rule violations
• Share important information with supervisors and staff

• Treat all individuals with professionalism and respect
• Use good judgment and stay accountable in all decisions
• Support a culture focused on safety, professionalism, and ethics

• High school diploma or GED
• Ability to pass a background investigation and security clearances
• Ability to complete required detention officer training
• Strong communication and conflict management skills
• Ability to work rotating shifts, including nights, weekends, and holidays
• 21 years of age

• Corrections, detention, law enforcement, military, or security experience
• Military or law enforcement training may substitute for correctional experience

• Ability to stand and walk for long periods
• Ability to respond to emergencies in a correctional environment

This team is building correctional facilities that are safer, more professional, and more accountable.

Employees are treated like professionals and supported with training, growth opportunities, and clear expectations. The culture values respect, teamwork, and high standards.

The mission is simple: safer facilities, stronger staff, and better outcomes for individuals and communities.

This employer is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status.

Discrimination, harassment, and retaliation are not allowed in any part of employment. Reasonable accommodations will be provided as required by law.