Child Welfare Cqi​/Qsr Reviewer Human Service Specialist Iv

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

ASTD
15

Department of Human Services
Baltimore City Department of Social Services
Continuous Quality Improvement/Quality Service Review Department
3007 Biddle Street
Baltimore, MD 21213

This position is responsible for implementing BCDSS’ Continuous Quality Improvement (CQI) and Quality Service Review (QSR) processes for the child welfare program to ensure that BCDSS provides effective services to children and families which result in positive outcomes such as child safety, well‑being, and permanency. This position conducts program evaluation of BCDSS’ child welfare programs to evaluate case practice within the child welfare system at BCDSS, including conducting and/or participating in QSRs in accordance with its model within Out‑of‑Home Program (OHP) and Family Preservation Program (FPP), performance analyses, federally mandated Child and Family Services Reviews (CFSR), special project reviews, and other assignments in support of the implementation of the Agency’s CQI activities.

• Prepare and schedule QSR activities and interviews in accordance with established procedures and timelines.
• Apply criteria from QSR protocol, State and federal regulations and procedures, and best practices.
• Complete QSR instruments/reports that contain relevant, clear, critical, and accurate information and analyses of child welfare cases by established deadlines.
• Consult and provide recommendations on strategies to enhance or sustain practice as needed, based on analysis of data and other information.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Experience
:
Seven years of experience, three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations and an additional four years of professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations for the required experience.
• Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to six years of the required experience.
• Candidates may substitute U.S. Armed Forces military experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience.

• One year of experience using Microsoft Office Suite.
• One year of experience developing reports to support program operations.
• One year of experience working for a Child Welfare Agency or Program.
• One year of experience conducting program evaluation and proofreading reports to identify corrective actions.

NOT APPLICABLE.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information…