Facilities Manager

To provide a community for adults with intellectual and developmental disabilities that enables residents – of different backgrounds, ability levels, and ages – to live in an environment encouraging social interaction, community engagement, and personal development, based on individual needs and choices.

The Facilities Manager oversees the daily operations, maintenance, safety, and long-term planning of the 50,000+ sq. ft. Big Wave Center and the grounds surrounding the Big Wave Center. This role ensures that building systems – including HVAC, electrical, plumbing, fire/life safety, security, and common-area services – operate reliably and efficiently. The Facilities Manager coordinates vendor relationships, supervises maintenance staff and subcontractors, ensures regulatory compliance, and delivers a high-quality experience for commercial tenants and residential occupants.

• Oversee daily building operations and the grounds surrounding the Big Wave Center including custodial, engineering, life-safety, landscaping and general maintenance
• Develop and manage preventive maintenance programs for HVAC, electrical, plumbing, security, elevators, fire protection systems, and landscaping.
• Conduct regular inspections to identify issues and coordinate timely repairs with
• Track work orders, asset lifecycle, and maintenance
• Provide on-call, after-hours support for security alarms, fire protection alarms, and
• Respond promptly to resident service requests, ensuring issues are resolved to mutual
• Maintain strong communication with commercial tenants and residential occupants regarding building policies, maintenance schedules, and disruptions.

• Ensure compliance with OSHA, ADA, local building codes, fire department regulations, and environmental standards.
• Maintain safety documentation including emergency procedures, compliance logs, and inspection records.
• Develop and implement emergency response plans, evacuation procedures, and disaster recovery protocols.
• Manage contracts approved by the Executive Director for cleaning, security, landscaping, waste removal, elevator service, and other building services.
• Review vendor performance, ensure compliance with applicable Service Level Agreements and/or other agreements (i.e., concerning response time, fix time, or system uptime), and negotiate cost-effective agreements.

• Obtain approval of all expenditures on facilities maintenance and management from the Executive Director.
• Track utility usage, maintenance costs, and implement cost-reduction
• Approve purchase orders, review invoices, and maintain financial

• Optimize space utilization for commercial tenants and shared common
• Coordinate improvements, refurbishments, and renovations as approved and directed by the Executive Director.
• Oversee move-ins, move-outs, and turnover of residential units or commercial
• Coordinate set-up and breakdown for events held on Big Wave

• Monitor energy consumption and implement sustainability initiatives such as smart building systems, waste-reduction programs, and energy-efficient retrofits.

• Minimum three (3) years experience as facilities manager or relevant
• Strong knowledge of building systems, technical/engineering operations, and facilities management best practices.
• Ability to read and interpret technical drawings, as-builts, and maintenance
• Familiarity with OSHA, ADA, and local building
• Strong project management
• Excellent communication and customer-service
• Strong problem-solving and analytical
• Ability to manage multiple priorities in a dynamic mixed-use
• Relevant professional qualification (e.g., CFM, FMP, BOC) not required but will be an advantage.