Service Coordinator

Job Title:

Service Coordinator

Location:

Halifax, NS
Pay Rate: $22.00/hour

Hours:

Full-time

Job Overview
Advantage Personnel is hiring a Service Coordinator on behalf of our client, a busy and well-established service department. We are looking for a professional, organized, and customer-focused individual to provide front-line customer support while coordinating daily service activities. This role includes administrative, communication, and light accounting duties to keep operations running smoothly.

Responsibilities

Greet and assist customers at the service counter in a courteous and professional manner.

Receive and process customer equipment for repair, ensuring accurate and complete documentation.

Answer incoming calls, respond to inquiries, and take messages when required.

Coordinate service department workflow to support timely completion of work orders.

Prepare and process work orders, POS transactions, and related administrative documents.

Perform data entry and basic accounting tasks related to service operations.

Communicate with customers regarding service updates, parts availability, and equipment pickup.

Maintain organized inventory records of equipment and parts received for repair.

Perform additional duties as assigned to support overall department operations.

Requirements

Previous experience in customer service, office administration, or service coordination.

Strong organizational skills and the ability to manage multiple priorities.

Excellent verbal and written communication skills.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Basic accounting or POS experience is considered an asset.

Friendly, professional, and dependable demeanor.

Basic knowledge of lawn and garden tools is an advantage.

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