Sr. Product Manager

Job Overview

As a Sr. Product Manager at Dash Social, you will own the end‑to‑end strategy and roadmap for a dedicated product or customer journey and provide leadership to a cross‑functional development team. You will define the product vision, drive AI integration, conduct user research and collaborate across product, design, engineering, marketing, and sales.

• Define the product vision and strategy for a key Dash Social product pillar, driving buy‑in from senior management and stakeholders.
• Take an idea from problem definition to launch.
• Conduct user research to identify priority problem areas.
• Communicate user stories, product requirements, and business importance of features with all stakeholders.
• Collaborate with Design on problem definition, user testing, and solution design.
• Communicate market problems and value propositions with Product Marketing.
• Analyze customer usage patterns leveraging AI to surface signals across qualitative and quantitative sources.
• Gather feedback, present findings, and recommend roadmap decisions.
• Act as product subject‑matter expert for sales opportunities and customer calls; support RFI/RFP documentation and manage expectations.
• Execute quality assurance testing pre‑launch to meet design and functionality requirements.
• Define and monitor success metrics pre‑ and post‑product launch.
• Identify, scope, and ship AI‑powered capabilities within your pillar, partnering with engineering on model selection, latency, and cost tradeoffs.
• Use AI tooling daily to compress cycle time—synthesize feedback, draft PRDs, query analytics, run competitive teardowns.

• Thrives in a fast‑paced environment.
• Highly organized, detail‑oriented, and quality‑focused.
• Exceptional communication that builds buy‑in and influences direction across the organization.
• Self‑starting, self‑motivated, and collaborative across teams.
• Independent, capable of conducting qualitative and quantitative research and distilling insights.
• Manages multiple projects simultaneously.
• Critical thinker who iterates and removes insufficient features.
• Confident decision‑maker in ambiguous situations, with deep expertise in customer needs, domain knowledge, and market dynamics.
• Uses data analysis to inform decisions.
• Strong problem‑solving skills.
• AI‑fluent: builds or ships AI/LLM‑powered features, understands RAG, agents, evals, and prompt design tradeoffs, and knows when AI helps vs hinders.
• Uses AI tools as a force multiplier and teaches the team.

• Health and dental benefits for you and your family.
• Vacation, personal days, and sick time.
• RRSP matching.
• Annual mental health benefit.
• Quarterly wellness benefit.
• Donation matching program.
• Parental leave top‑up plan.
• Work‑from‑home benefit.
• Flexible working hours and location.
• Departmental and team‑wide bonding activities.

Dash Social's hiring practices and company culture do not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.