Product Manager, Client Strategy

Position: Product Manager, Client Experience Strategy
Elevate client engagements at Butterfield Support Services as a Product Manager specializing in experience strategy. This role is essential for driving the digital product roadmaps that enhance client satisfaction.

As the AVP, Product Manager/Business Analyst, your role is pivotal in redefining client experiences across various banking jurisdictions. Reporting to the VP, your focus will be on managing product strategies for our digital platforms—capturing client needs and driving enhancements for seamless interaction. Your experience in banking and project leadership will enable you to deliver exceptional outcomes.

Key Responsibilities:

• Define and execute product strategies aligned with business goals

• Analyze market trends and customer feedback for informed decisions

• Create and maintain comprehensive product roadmaps

• Manage project delivery ensuring alignment with timelines and budgets

• Consult stakeholders to gather product requirements and specs

Requirements:

• Master’s degree in a related field

• 10+ years in product management or business analysis

• Strong knowledge of digital banking technologies

• Experience with project management frameworks and tools

• Stellar analytical and communication skills

Lead Be the cornerstone in enhancing client experience at Butterfield through innovative product management.
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