Revenue Operations Lead

About The Revenue Team
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Revenue team drives affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through affirm’s products.

About The Team
We're looking for a curious, driven analyst to join our Revenue Operations team. Revenue Operations serves as the backbone of the Revenue organization  follow a data-driven approach that combines elements of strategy, system, process, and analytics to align go-to-market motions across the organization.

What You’ll Do

Design and optimize top of funnel merchant lifecycle processes — from Marketing touch through Contact creation, Account readiness, and Discovery handoff — with an emphasis on automation, data quality, and clear documentation

Own and define lead routing logic, automation triggers, and lifecycle dependencies that govern how leads and accounts move through the top of funnel; partner with Business Systems for implementation

Own cross-functional initiatives end to end — managing stakeholders across Sales, Marketing, Partnerships, Legal, Product, Revenue Ops, Analytics, and others

Support attribution tracking and funnel conversion analysis for Marketing, BDA, and early funnel performance to surface actionable insights

Own workflow automations (e.g., Slack notifications, cross-tool workflows, process triggers) that improve speed-to-lead and reduce manual work

Collaborate with the Business Systems team to improve Salesforce and adjacent GTM tooling for lead and account management efficiency; define processes to ensure data integrity at funnel entry

Partner with Revenue Enablement to train and support revenue teams on top of funnel processes and tooling changes

What We Look For

BA/BS or equivalent 4-year degree required

2+ years of revenue operations, sales operations, or marketing operations experience

Proficiency in Salesforce (experience as an administrator is a plus); familiarity with marketing automation platforms (e.g., Pardot, Hub Spot)

Mastery of Excel / Google Sheets and a solid understanding of business intelligence tools

Experience with lead lifecycle management, lead routing tools (e.g., Ring Lead, Lean Data), data enrichment tools (e.g., Clay, Zoominfo), or lead scoring and attribution frameworks is preferred

Proven ability to manage and maintain relationships with key stakeholders in a fast-paced environment, ensuring alignment and engagement throughout projects

Prior experience in data analysis, reporting, and funnel performance measurement

A strong sense of organization, a growth mentality, and a bias toward documenting and systematizing repeatable processes

Pay Grade
H

Equity Grade
3

Benefits

Health care coverage - affirm covers all premiums for all levels of coverage for you and your dependents

Flexible Spending Wallets - generous stipends for spending on technology, food, various lifestyle needs, and family forming expenses

Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge

ESPP - An employee stock purchase plan enabling you to buy shares of affirm at a discount

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment.

We believe it’s on us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

#J-18808-Ljbffr