Product Manager 's Copilot AI

Position: Product Manager for Front's Copilot AI
Join Front as a Senior Product Manager, leading the strategy for our innovative AI Copilot embedded in customer operations. Ideal for those with extensive product management experience and AI fluency.

This pivotal role in the Copilot team will allow you to shape the future of B2B customer communication by developing a defined product strategy that aligns with user needs. Partner closely with engineering and design teams to refine workflows and ensure exceptional customer interactions. Your decisions will enhance Front's services for over 9,000 clients.

Key Responsibilities:

• Define and implement the strategy for Copilot

• Enhance user workflows for triage, collaboration, and resolution

• Gather and analyze user feedback to guide product improvements

• Oversee product lifecycle from definition to launch and iteration

• Coordinate with cross-functional partners for optimal outcomes

Requirements:

• 7+ years of product management experience in tech

• Strong aptitude for design and systems thinking

• Demonstrated product intuition focusing on quality

• Results-oriented mindset with ownership of project impacts

• Exceptional at managing relationships with key stakeholders

Bring your AI and product management knowledge to Front's Copilot and revolutionize customer engagement in B2B.
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