Customer Activation Manager - Mid-Market Focus

Enhance your career with Ramp as a Customer Activation Manager specializing in mid-market clients. Drive transformational finance strategies and deliver impactful results.

In this role, you will lead approximately 45 mid-market customers, guiding them through their transformative journey with Ramp. Your mission will be to secure genuine workflow changes and measurable business outcomes, using your deep understanding of finance to communicate effectively with key stakeholders.

Key Responsibilities:

• Navigate customers through their transformation journey

• Develop change management plans for each account

• Illustrate Ramp's financial impact to finance executives

• Maintain stakeholder engagement across customer levels

• Employ AI solutions to streamline operations and reduce risks

Requirements:

• Over 5 years in customer success or advisory roles

• Proven success in driving workflow changes

• Familiar with AI tools in professional settings

• Ability to present financial cases effectively

• Competent in technical discussions regarding product integration

Lead essential financial transformations for mid-market customers and enhance their operational success with Ramp's cutting-edge approach.
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