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Job Description & How to Apply Below
Requisition
Department/Program:
Family Health , Research Services
Location:
Halifax
Type of Employment:
Casual Relief for 12 months x 1 position(s)
Start Date:
ASAP
Union Status:
Research , Management/Non Union Bargaining Unit
Compensation: $ 20.0928 - $ 25.7353 /hour
Closing Date:
Open Until Filled (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities.
We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization.
There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country.
We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self‑identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2
SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
We are seeking a highly independent and proactive Research Assistant to support daily operations across our active digital research projects. In this fast-paced position, you will serve as a primary point of contact for study participants, manage heavy daily administrative workflows, and maintain core project tracking systems. The ideal candidate thrives in a busy environment, excels at clear communication, and possesses strong technical skills to handle complex data tracking accurately.
Key Responsibilities
Participant Communication:
Act as the primary liaison for study participants. Efficiently manage daily inbound and outbound phone calls, address inquiries, and guide participants through standard study procedures.
Email & Inquiry Management:
Actively monitor project inboxes to provide prompt, professional responses to time-sensitive participant requests and maintain workflow momentum.
Data Tracking & Reporting:
Utilize Microsoft Excel daily to maintain accurate study databases, perform data validation, track project metrics, and generate regular status reports.
Autonomous Operations:
Resolve routine participant challenges independently, troubleshoot minor access issues, and ensure day-to-day project milestones are met without administrative bottlenecks.
Hours of Work
Shifts from Monday-Friday
Shifts up to 7.5 hours
Your Qualifications
Education/
Experience:
Post-secondary degree or diploma in Health Sciences, Psychology, Business Administration, or a related field (or equivalent combination of education and relevant administrative/research experience).
Bachelor’s Degree in a…
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