Professional Services Manager
Job in
Halifax, Nova Scotia, Canada
Listing for:
Salesboom.com Inc
Full Time
position
Listed on 2026-09-10
Job specializations:
-
Business
Client Relationship Management, Operations Management, Business Analyst, Business Development
Job Description & How to Apply Below
Description:
The Professional Services Department bridges the gap between Sales and Technical Departments, while providing a consultative service to Salesboom Leads, Customers, etc. Professional Services Manager is there to explain to our customers what we can do for them, and help them map their Customer Relationship Management and Enterprise Resource Planning business processes using the tools provided in Salesboom, so that they can get a holistic view of their business, in real time.
As well, Professional Services Team helps prospects with preparing Request for Information (RFI), Request for Quotation (RRQ) and Request for Proposal (RFP) documents while they are evaluating Information Management alternatives. Professional Services liaises with technical departments and prepares quotations for customizations, integrations, data migrations and implementing RFIs, RFP's and RFQ's. Industries include many from Government to Private Sector.
Responsibilities:
Budgetary responsibility of $500,001 - $1,500,000Staff responsibility of 1 - 20Plan, organize and direct daily operationsEstablish and implement policies and procedures for business servicesAssign, co-ordinate and review projects and programsMarket business servicesManage contractsPlan and direct researchOversee the analysis of data and informationOversee the preparation of reportsProvide clients with information data and advicePlan, develop and implement communication strategiesRespond to customer complaintsRequired Skills/
Experience:
Completion of college/CEGEP/vocational or technical training, Completion of universityReading textDocument useNumeracyWritingOral communicationWorking with othersProblem solvingDecision makingCritical thinkingJob task planning and organizingFinding informationComputer useContinuous learning
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