Regional Coordinator and Executive Assistant Regional Municipality

Position: Regional Coordinator and Executive Assistant Regional Municipality)
Role Overview  Supports an assigned senior leader in executing strategic priorities for the business/group. Gathers and integrates information to promote the effective and profitable operation of the business/group and enhances the Bank’s profile in the marketplace. Works with stakeholders to interpret financial and business results, understands the operating environment & emerging trends and provides planning, support and recommendations to improve operational effectiveness and tracks achievement of objectives.
Responsibilities   Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Provides input into the planning and implementation of operational programs.
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Conducts independent review, analysis, and resolution of strategic issues.
Monitors and tracks performance, and addresses any issues.
Designs and produces regular and ad‑hoc reports, and dashboards.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Acts as the primary point of contact for service/customer complaint escalations, managing the process and communication and following up to ensure customer satisfaction and optimize overall customer experience.
Ensures the effective planning and control of unit operating expenses in accordance with business forecasts to keep spending within budget.
Coordinates budgets and reporting to track actual results vs. budget.
Employs systems (e.g., customized exception reports, tracking reports, etc.) to manage information.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Focus is primarily on the business/group within BMO; may have broader, enterprise‑wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk‑informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents, laws and regulations.
Qualifications   Typically between 4–6 years of relevant experience and a post‑secondary degree in a related field of study or an equivalent combination of education and experience.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills – In‑depth.
Collaboration & team skills – In‑depth.
Analytical and problem‑solving skills – In‑depth.
Influence skills – In‑depth.
Data‑driven decision making – In‑depth.
Compensation  Salary: $53,200.00 – $98,300.00 (Salaried)
EEO & Accessibility  BMO is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

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