Associate, Nexus, Investor Delivery

Reporting to the Associate Director, Investor Delivery, a list of your responsibilities will include:

• Set up and maintain investor profiles accurately and efficiently as outlined by the investor in documents or requested updates thereafter
• Processing transactions in accordance with the guidelines outlined in the fund offering documents, with attention to proper procedures and deadlines
• Assist with the organization’s FATCA/CRS service offering to our clients
• Prepare wire payments and account transfer transactions through various banking platforms to settle distributions, and transfer approved dealing proceeds to the client trading account
• Prepare periodic fund activity reports for submission to relevant clients or their regulatory bodies, reporting, including statement of holdings, shareholder registers, and audit confirmations, etc
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

• Diploma or Bachelor's degree in a business related field preferred or relevant experience

• Experience in financial services, fund administration, asset management, banking or client service is an asset

• Knowledge of Investor Services processes and related functionalities an asset

• Existing client/customer service experience would be ideal

• Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.

Experience something Brilliantly Different with a career with MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

MUFG is an equal opportunity employer.