Insolvency Officer

Position: Insolvency Officer at RBC
Elevate your career as an Insolvency Officer with RBC, where you'll resolve complex client transactions involving bankruptcies and credit counseling. Your bilingual communication skills are essential in delivering seamless client support.

In this role, you will utilize your investigative and judgment skills to handle complex transactions regarding consumer proposals and bankruptcies. You'll be the key point of contact for clients and industry professionals, ensuring operational risk mitigation while fostering collaboration across teams. Your ability to produce intricate risk assessment reports will be crucial for effective decision-making and service balance.

Key Responsibilities:

• Fulfill complex client transactions related to bankruptcies

• Approve, decline, or negotiate credit counseling services

• Field inquiries from clients and industry professionals

• Complete risk reports while balancing service and risk

• Resolve issues specific to client functions and processes

Requirements:

• 2+ years of collections experience required

• Bilingual in English and French

• Strong negotiation and decision-making skills

• Proficient in Risk Assessment Report formulation

• Ability to work in a call center environment

Apply your expertise in insolvency and client service to contribute to RBC's vision while making a lasting impact.
#J-18808-Ljbffr