Bilingual Fraud Prevention Specialist

Position: Bilingual Fraud Prevention Specialist at RBC
Enhance client relationships while combating fraud with RBC Royal Bank as a Bilingual Fraud Prevention Specialist. Utilize your investigative skills to support our Client First strategy and ensure top-tier service.

In this critical role, you will analyze and investigate fraud transactions, supporting RBC's commitment to client excellence. You will focus on time-sensitive cases, delivering quality service while mitigating operational risk. This position requires bilingual communication skills, as you will collaborate with stakeholders across Canada, adapting to changing environments.

Key Responsibilities:

• Analyze potential fraud transactions and identify risks

• Maintain proactive measures to prevent fraudulent activities

• Ensure minimal operational risk and negative client experiences

• Manage day-to-day responsibilities with quality and accuracy

• Achieve business service level agreements consistently

Requirements:

• Strong investigative mindset with analytical skills

• Bilingual in English and French

• Proven ability to meet deadlines in a 24/7 environment

• Excellent communication and computer skills

• Flexibility to work overnight shifts and weekends

Bring your expertise in fraud prevention and bilingual skills to create a secure and engaging experience for clients at RBC.
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