Lead Personal Banker at SchoolsFirst FCU

Elevate member service as a Lead Personal Banker with Schools First Federal Credit Union. Deliver world-class assistance and tailor solutions for member needs at branch locations.

In this senior-level role, you will provide expert service and information regarding savings, loans, and credit union products. Your leadership will guide team members, ensuring operational excellence and member satisfaction. You will also handle complex issues and contribute to continuous improvement projects while staying focused on regulatory compliance.

Key Responsibilities:

• Deliver exceptional face-to-face member service

• Streamline department operations and assist with projects

• Train team members on policies and procedure updates

• Analyze consumer loan applications and approve decisions

• Assist with real estate and sensitive account matters

Requirements:

• High School Diploma or GED required

• 5-7 years of relevant experience necessary

• Notary License required

• Knowledge of complex savings and loan processes

• Familiarity with regulatory compliance standards

Support Schools First FCU's commitment to a diverse and inclusive workplace while enhancing member relationships.
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