Senior Advisory in Client Service

Position: Senior Advisory Role in Client Service
Become a pivotal Senior Advisory role with RBC's Transaction Banking team in Calgary. Focus on delivering high-quality client service in treasury and cash management.

In this full-time position, as a Senior Client Service Advisor, you will specialize in complex treasury products, serving as the primary contact for a dedicated client portfolio. Your 3-5 years of industry experience will help address client concerns while enhancing their experience through digital solutions and integrated service strategies.

Key Responsibilities:

• Provide exceptional service by answering client inquiries

• Collaborate with teams to resolve complex requests

• Document all client communications accurately and promptly

• Conduct service reviews to identify new opportunities

• Assist clients in adopting digital service solutions

Requirements:

• 3–5 years of experience in relevant banking services

• Strong detail orientation and analytical acumen

• Excellent organizational and multitasking abilities

• Client servicing experience in corporate banking is a plus

• Relevant designations like CertICM preferred

Enhance client experiences and contribute to innovative cash management solutions at RBC.
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