Guest Services Agent at Marriott

Location: Halifax Regional Municipality

Become a key player in guest experiences as a Guest Services Agent vide exceptional hospitality, manage check-ins, and support overnight operations while ensuring a memorable stay for every guest.

In this vital role, you will greet guests, handle reservations, and address requests to create lasting impressions. Your strong communications skills and customer service experience will shine while assisting families and business travelers alike. Flexibility for Night Auditor shifts is essential, promoting a seamless transition for day and night operations.

Key Responsibilities:

• Welcome guests and efficiently check them in and out

• Handle guest requests and inquiries professionally

• Assist in completing nightly audit procedures as needed

• Manage reservations and coordinate with housekeeping

• Ensure safety and security procedures are followed

Requirements:

• Previous hotel front desk experience required

• Proficiency in Marriott front office systems preferred

• Strong customer service and communication skills

• Ability to multitask in a fast-paced environment

• High school diploma or equivalent necessary

Bring your hospitality passion to Marriott and make every guest's stay unforgettable.
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