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Guest Services Front Desk Specialist
Job in
Halifax, Nova Scotia, Canada
Listed on 2026-10-04
Listing for:
Four Points by Sheraton Halifax
Full Time
position Listed on 2026-10-04
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Your role is vital for managing stays from registration to check-out.
In this position, you will register guests, manage payment processes, and collaborate with housekeeping to maintain room status. Proficiency in handling reservations and providing excellent customer service is essential. Daily operations require attention to detail and communication with guests and staff alike.
Key Responsibilities:
• Assign rooms and accommodate special requests
• Conduct check-outs and process payments
• Update housekeeping on room conditions
• Utilize suggestive selling to enhance guest services
• Remain aware of daily hotel activities and meetings
Requirements:
• High school diploma or equivalent
• Strong organizational abilities and communication skills
• Familiarity with Opera systems is advantageous
• Experience with night audits is a plus
• Ability to handle multiple tasks in dynamic settings
Contribute to an outstanding guest experience as a Guest Services Front Desk Specialist.
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