Benefits Coordinator Regional Municipality

Position: Benefits Coordinator Regional Municipality)
Benefits Coordinator (Canada – Hybrid/Remote)

Employment Type:

Direct Hire

Location:

Ontario (Hybrid or Remote within Canada)
Salary Range: $55,000 – $65,000 CAD
Overview  Lakeshore Talent is partnering with a client seeking a Benefits Coordinator to support the administration of group benefits and pension programs for a Canadian contingent workforce. This role is highly administrative and client-facing, requiring strong attention to detail, communication skills, and the ability to manage multiple priorities in a fast-paced environment.
The Benefits Coordinator will collaborate cross-functionally with internal teams such as HR, Payroll, and Finance, while also serving as a key point of contact for employees, clients, and external vendors.

Key Responsibilities  Benefits Administration   Administer group benefits and pension programs, including enrollments, changes, leaves of absence, and terminations
Manage RRSP enrollments and contributions across multiple pay cycles
Coordinate health spending account (HSA) contributions
Maintain accurate records within benefits and pension systems and portals
Calculate employee premiums and maintain cost tracking tools
Audit benefit deductions and reconcile discrepancies in collaboration with Payroll and Finance
Prepare regular reports and conduct audits to ensure accuracy of billing and carrier costs
Manage employee and client inquiries related to benefits and pension programs
Conduct benefits orientations and provide ongoing communication to employees
Support benefits renewal processes and communicate plan updates to stakeholders
Vendor & Client Interaction   Liaise with third-party benefit carriers and vendors to resolve administrative issues
Participate in client onboarding calls as a subject matter expert on benefits programs
Assist in implementation and setup of new client benefit programs
Maintain professional and responsive communication with clients and external partners
Administrative Support   Manage shared benefits inboxes and correspondence
Maintain documentation including plan summaries and employee communications
Generate monthly, quarterly, and ad hoc reports
Support general administrative functions as needed
Qualifications  Education  Bachelor’s degree or diploma in Human Resources, Business, or a related field
Experience   Minimum 2+ years of experience in an Advantages or HR role within Canada
Experience working with Canadian benefit plans and pension programs (including RRSPs)
Exposure to benefits renewals strongly preferred
Skills & Competencies   Strong client-facing professionalism and customer service skills
Experience working with third-party vendors
High attention to detail and accuracy
Excellent organizational and multitasking abilities
Strong written and verbal communication skills
Ability to work independently and collaboratively
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
Demonstrated accountability, initiative, and commitment to continuous improvement
Work Environment   Hybrid schedule (periodic in-office presence required) or fully remote within Canada
Fast-paced, high-volume administrative setting

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