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Property Manager

Job in Halifax, Nova Scotia, Canada
Listing for: Hazelview Properties
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Property Management
  • Real Estate/Property
    Property Management
Job Description & How to Apply Below

ABOUT THE ROLE

The Property Manager leads on-site operations and staff to deliver exceptional service, resident satisfaction, and operational excellence—ensuring every interaction reflects Hazelview’s high standards and drives key performance outcomes.

KEY RESPONSIBILITIES

Customer Service

  • Deliver an exceptional resident experience by ensuring a high level of responsiveness, professionalism, and care in every interaction.
  • Promptly and effectively address resident inquiries, concerns, and service requests.
  • Act as a trusted on-site resource for residents, providing information about suite features, building amenities, and community events.
  • Oversee and coordinate all “move-in” and “move-out” procedures, ensuring units are in pristine condition and residents experience a seamless transition.
  • Conduct regular building and suite inspections to ensure compliance with company standards.
  • Lead by example in maintaining a clean, professional appearance and fostering a welcoming environment throughout the property.
  • Operations

  • Oversee the day-to-day operations of the property, ensuring it is maintained to Hazelview’s standards of excellence.
  • Conduct regular inspections of the building, equipment, and grounds to identify maintenance or safety issues, and coordinate timely resolutions.
  • Coordinate with maintenance and cleaning teams to ensure consistent service delivery and operational efficiency.
  • Support the procurement process for repairs, renovations, and maintenance projects by coordinating with the Facilities Coordinator, who will obtain and evaluate contractor quotes ensuring that all quotes are submitted for final approval by the Senior Property Manager.
  • Manage after-hours emergency response and ensure continuity of service and safety protocols.
  • Enforce lease agreements, including rent collection, adherence to building policies, and issuance of required notices.
  • Maintain compliance with all relevant legislation, including the Residential Tenancies Act, and represent Hazelview professionally at Landlord and Tenant Board hearings as required.
  • Support leasing efforts by assisting with tours, renewals, and the implementation of on-site marketing initiatives.
  • Collaborate with the Development team during turnover, commissioning, and early occupancy phases to ensure seamless handover, operational readiness, and resident satisfaction.
  • Oversee and manage construction deficiencies and warranty tracking during the first year of occupancy. Oversee vendor commissioning, and support asset onboarding during stabilization and post-stabilization, ensuring a smooth transition to full operations.
  • Coordinate with the Development team during pre-occupancy to support vendor onboarding, suite inspections, and operational handover.
  • Oversee construction deficiency tracking and warranty management throughout the first year of occupancy to ensure timely resolution and asset integrity.
  • Ensure operational readiness by aligning site-level processes and staffing with occupancy timelines.
  • Leadership & Team Management

  • Directly manage on-site staff, including Tenant Services Representatives.
  • Plan, assign, and oversee daily work to ensure efficiency, quality, and service consistency.
  • Coach, train, and develop team members on Hazelview’s customer service standards and operational best practices.
  • Conduct regular team meetings to review performance, address challenges, and share updates.
  • Promote a culture of collaboration, accountability, and pride in maintaining the property.
  • Provide ongoing feedback and motivation to ensure high engagement and performance.
  • Financials & Budgeting

  • Review rent rolls, vacancy reports, and renewal leases for accuracy and timely completion.
  • Monitor rent collection and ensure proper financial tracking of arrears and notices.
  • Review and verify purchase orders and invoices for accuracy against approved budgets.
  • Identify opportunities for cost optimization and operational improvements.
  • In collaboration with the Facilities Coordinator, propose maintenance, renovation, or enhancement projects that improve asset value and resident satisfaction.
  • Monitor and analyze operating expenses (OPEX), identify variances, and implement corrective actions to…
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