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Service Delivery Planning Team Manager

Job in Halifax, Nova Scotia, Canada
Listing for: Thales
Full Time position
Listed on 2026-02-17
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, General Management, Administrative Management
Job Description & How to Apply Below
Location:

Halifax - Wilkinson, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

This position is Hybrid Halifax Nova Scotia

Service Delivery Planning Team Manager

Position Summary

We are searching for a Service Delivery Planning Team Manager for a current vacancy on our team in Halifax, Nova Scotia.

The Service Delivery Planning Team Manager is responsible for managing and aligning the Coastal Scheduling teams for the Thales ISSC programs. The Teams are responsible for building and managing the maintenance and Work Period Schedules for vessels homeported on their respective coast. The Planning Team Manager is accountable to deliver Schedules and Shared Processes as much as possible within each Program’s specific Maintenance Program.

The Planning Team Manager also ensures the coastal scheduling team is trained and understands the scope of all applicable Coastal ISSC Programs, including but not limited to, the preparation, monitoring and maintaining the in-year work period scope and schedules, providing accurate and timely reports as required.

Regulatory Compliance Requirement

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US the Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access.

Key Areas of Responsibility

Reporting to the Service Delivery Manager, the Planning Team Manager is responsible for the processes and procedures of Coastal ISSC Planning functions. The preparation and upkeep of Work Period packages and schedules is performed in conjunction with the various stakeholders (i.e. Ship Maintenance Leads, Maintenance Coordinators, Team Leaders, DND Fleet Maintenance Facilities (FMF), and Sub-Contractors) as required. The work packages identify and validate that all required maintenance routines are included for execution during designated work periods.

The schedules identify the program critical paths in conjunction with sub-Contractor or Technical Support Network (TSN) schedules and end customer operational timelines to manage the work period timelines.

  • Liaise with key stakeholders to develop valid and accurate bid and project maintenance packages;
  • Ensure data transfer, data coordination between various program management software systems to ensure capture of accurate performance data;
  • Assist the Coastal Operations Managers through resource levelling and other appropriate scheduling techniques to identify suitable project execution strategies to reduce execution costs and improve schedule performance;
  • Liaise with various internal and external stakeholders for integration of processes within various Maintenance Management Systems;
  • Coordinate internal EAC review meetings with coastal team members and update EAC and LFR projections in Primavera P6;
  • Extract and assign generic codes from P6 to new hires and existing personnel as required;
  • Maintain Service Delivery Fleet Activities in P6, activating/closing timecodes as appropriate, ensuring correct personnel are identified on the active lines and updating activity dates based on the latest Fleet schedules;
  • Other tasking’s as required.
  • Health, Safety & Environment:

  • Comply with and ensure compliance of others to all relevant HS&E legislative requirements, policies, procedures and framework with the intent of preventing or minimizing accidental exposures to self, colleagues, visitors and/or the environment.
  • Promote Thales’s Health, Safety and Environmental programs by demonstrating HS&E Leadership in a professional and supportive manner
  • Minimum Requirements

  • Competent use of Scheduling Tools (Primavera P6 & MS Project);
  • Project planning knowledge essential;
  • Demonstrated analytical skills;
  • Prior experience in ship building, repair, or maintenance industry;
  • A high level of computing skills particularly with MS Office and…
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