Program Manager for Operational Excellence

Lead operational strategy as a Program Manager focused on enabling scalable servicing. Enhance compliance and customer experiences through effective program management in a remote setting.

This strategic role empowers you to define program strategy and execute on key initiatives across the Operations Enablement team. You will guide a high-performing team, driving alignment with long-term business objectives while ensuring adherence to regulatory frameworks. Your expertise will champion operational excellence and continuous improvement practices throughout the organization.

Key Responsibilities:

• Direct team performance and program execution

• Create strategic roadmaps and track KPIs

• Recruit and develop a talented operations team

• Align with cross-functional stakeholders for success

• Manage risks and facilitate timely program delivery

Requirements:

• 6+ years in program management or operational roles

• 2+ years leading teams in a fintech environment

• Strong understanding of financial regulations

• Certification in Lean Six Sigma or Project Management preferred

• Experience in large-scale initiative execution

Harness your leadership to drive program excellence, improve compliance, and cultivate robust customer experiences within scalable operations.
#J-18808-Ljbffr