Operations Manager at Air Airports

Drive operational success as an Operations Manager with Air Canada at our Airports. Lead a team focused on safety and customer service excellence in a vibrant setting.

In this key role, you will manage day-to-day airport operations, ensuring a seamless passenger experience and adherence to safety standards. Your leadership will encourage accountability and collaboration among unionized team members, prioritizing a safety-first culture while enhancing performance metrics and customer satisfaction.

Key Responsibilities:

• Oversee complex airport operations including baggage and ramp

• Ensure compliance with safety protocols and SOPs

• Supervise unionized workforce effectively

• Conduct investigations and manage operational disruptions

• Collaborate with multiple stakeholders on service improvements

Requirements:

• Minimum two years in leadership position

• Strong interpersonal and communication skills

• Respond to operational challenges effectively

• Familiarity with airport operations is an asset

• Ability to work flexible hours including weekends

Lead efforts to enhance customer service and operational efficiencies as part of Air Canada's dynamic team.
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