General Manager Regional Municipality

Primary Areas of Responsibility

Reporting directly to ownership and executive leadership, this individual will lead enterprise-wide transformation initiatives across operations, sales, leadership development, financial performance, and growth strategy.

• Transform operational processes from decentralized management practices into a centralized, performance-driven operating model
• Establish measurable KPIs, reporting structures, forecasting processes, and accountability systems
• Develop consistent operating standards across locations and business units
• Improve visibility through performance dashboards and operational reporting tools
• Drive execution, productivity, and continuous improvement initiatives

• Evaluate organizational structure and leadership effectiveness across the business
• Assess talent and ensure alignment between business needs and leadership capabilities
• Build succession strategies and strengthen management teams
• Create a culture focused on accountability, ownership, and high performance
• Coach and develop leaders to support future growth objectives

• Develop and scale new sales channels and growth initiatives beyond traditional business models
• Create the infrastructure, systems, processes, and teams required for expansion
• Build customer acquisition strategies and outbound sales capabilities
• Identify opportunities for revenue diversification and market expansion
• Establish scalable frameworks that support sustainable growth

• Introduce stronger financial disciplines and operational accountability measures
• Improve productivity, labor efficiency, cost management, and revenue quality
• Establish ownership and accountability around business unit performance
• Partner with leadership to create budgets, forecasts, and long-term growth plans
• Drive initiatives focused on increasing profitability and operational performance

• Build and maintain strong relationships with key stakeholders and strategic partners
• Ensure operational execution consistently meets business standards and expectations
• Position the organization for future growth opportunities, expansion initiatives, and strategic partnerships
• Support compliance, operational excellence, and long-term business sustainability

• 10+ years of progressive leadership experience in executive management, operations, sales leadership, or multi-unit environments
• Proven success leading transformational change and scaling businesses
• Strong financial acumen with experience improving operational and financial performance
• Demonstrated ability to build, mentor, and develop high-performing teams
• Experience implementing systems, reporting frameworks, KPIs, and accountability structures
• Strong business development and revenue growth experience
• Exceptional leadership, communication, and change management capabilities
• Experience with in retail, telecommunications, multi-location organizations, franchise systems, or similar environments considered an asset

Monday - Sunday (available during business hours)

$150,000-$200,000 including bonus

Success in this position means creating a scalable, high-performing organization that delivers sustainable growth through stronger leadership, operational excellence, diversified revenue streams, improved profitability, and disciplined execution.