Operations Supervisor

The Operations Supervisor will operate out of our Sydney facility and report directly to the Operations Manager. The role focuses on overall outside and vault operations at the Sydney branch, with an emphasis on team leadership and process improvement.
Responsibilities   Oversee daily activities of the runs and vault, itinerary adjustment; preparation, receiving and shipment parcels and verify incoming/outgoing liabilities.
Supervise the daily activity of the Vault and ensure compliance.
Maintain required security standards and check inventories daily.
Ensure productivity standards for Customer Service Response Times & Cash in Transit are continually met.
Promote a positive work environment, focusing on employee relations and diversity.
Participate in selection of candidates to be part of your team and ensure staffing levels are maintained.
Address grievances, make recommendations for disciplinary actions, and administer applicable Collective Bargaining Agreements.
Investigate workplace vehicle accidents and personal injuries, provide reports to appropriate internal and external authorities and recommend corrective actions.
Provide direction and allocation of resources.
Qualifications   Previous experience within transportation and logistics, a unionized environment, the armoured car industry, or a similar environment.
Excellent communication and organizational skills.
Strong analytical proficiency with a customer focus and orientation.
Ability to manage conflicts directly, cooperatively, and with attention to detail.
Proven leadership abilities and accurate, logical decision‑making skills.
Self‑motivated and resourceful with the ability to motivate others.

Experience with Power BI and Business Objects.
Intermediate to advanced skill in Microsoft Excel.
Valid Driver’s License and possession of a PAL for both Restricted and non‑Restricted, or the ability to obtain one within six months of starting the role.
Flexibility to cover night shifts.
Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace. We do not discriminate against any applicant for employment because of any protected class or status.

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