Assistant Branch Operations Manager

What is the opportunity?

The RBC Dominion Securities Management team located in Richmond Hill is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process‑related training, and managing the branch facilities and equipment.

• Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.
• Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
• Ensure compliance and internal control requirements are met.
• Branch technology access, setup, and troubleshooting.

• Ability to work efficiently and multi-task in a fast‑paced environment
• Meticulous attention to detail and effective organizational talents
• Proficiency Microsoft Office Suite
• Demonstrated aptitude in providing world‑class client service that will come across as professional, warm, and friendly to our clients
• Exceptional written and verbal communication skills in English. Proficiency in Mandarin and Cantonese are considered an asset.

• Canadian Investment Regulatory Exam, CIRE
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Experience in the securities industry is an asset

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• A world‑class training program in financial services

Communication, Customer Service, Leadership, Multitasking, Standards Compliance, Time Management

Address: 260 EAST BEAVER CREEK RD:

RICHMOND HILL

City: Richmond Hill

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date:

Final date to receive applications:

The expected pay range for this position is:

$55,000.00 - $65,000.00