Client Service Director - Indigenous Wealth

Join RBC Royal Trust as the Client Service Director for Indigenous Wealth. This role focuses on client service excellence and team leadership in cities like Vancouver, Calgary, Toronto, Ottawa, or Winnipeg.

As a seasoned leader, you will oversee the management and strategic growth of the Indigenous Wealth team across Canada. Your leadership will involve enhancing risk management practices and implementing service models that prioritize client satisfaction and operational efficiency. Drive collaboration within the RBC network to maximize team effectiveness and business growth.

Key Responsibilities:

• Lead the Indigenous Wealth team with a focus on growth

• Implement effective risk management strategies

• Develop and manage client-centric service models

• Coach and support team members for optimal performance

• Strengthen relationships with internal and external partners

Requirements:

• 5+ years of leadership experience in Indigenous Trust

• Comprehensive knowledge of trust products and services

• Exceptional communication and client service skills

• Commitment to Indigenous community relations

• Track record in accelerating business results

Shape the future of client service in Indigenous Wealth with RBC Royal Trust.
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