Lead Framing Manager at Michaels

Shape customer experiences as the Framing Manager at Michaels in Kingston, ON. Lead a high-performing team delivering quality custom framing solutions and fostering customer relationships.

In this leadership role, you will guide a dedicated team of framers while ensuring compliance with SOPs and company standards. Your coaching will help the team meet KPIs and delivery schedules effectively. You will also engage in performance management and talent development to enhance team capabilities.

Key Responsibilities:

• Enforce SOPs and maintain compliance with company standards

• Develop and coach team behaviors for timely framing solutions

• Manage workload and collaborate with the Store Manager

• Achieve KPI targets while overseeing team performance

• Conduct interviews and onboarding for new team members

Requirements:

• Retail management experience required

• Previous custom framing experience preferred

• Experience leading a sales team

• Basic computer skills

• Ability to lift heavy items and stay on your feet

Bring your leadership and framing expertise to Michaels in Kingston for a rewarding managerial career.
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