Service Team Leader at Husky Technologies

Enhance technician performance as the Service Team Leader at Husky Technologies. Lead and develop your team while ensuring they have the tools and support needed for success.

In this key leadership role, you will manage and develop service technicians, balancing scheduling and travel arrangements to meet regional needs. With a focus on customer-oriented problem-solving, you'll ensure technicians receive support, track service reports, and manage key metrics for continuous improvement.

Key Responsibilities:

• Lead and develop service technicians effectively

• Schedule workload and travel arrangements for assignments

• Ensure technicians are equipped with necessary tools

• Follow up on service reports, expenses, and costing

• Drive continuous improvement and key metrics

Requirements:

• Post-secondary education or equivalent experience

• Minimum 3 years in customer service and technical fields

• Strong project and time-management skills

• Excellent communication and teamwork abilities

• Knowledge of injection molding machines and BaanLN

Drive technician performance and customer satisfaction as the Service Team Leader at Husky Technologies.
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