Field Supervisor & Team Leader Vacaville, CA

Join Right Way Garage Doors as a Field Supervisor/Svc. Manager in Vacaville, CA, and lead a high-performing service team. This dynamic role emphasizes hands-on coaching and operational excellence.

The Field Supervisor role demands an experienced leader focused on elevating service performance and driving revenue growth. You'll actively engage with technicians, manage schedules, and ensure consistent service quality. Your ability to resolve customer escalations and improve team metrics will be critical to fulfilling your responsibilities.

Key Responsibilities:

• Conduct regular ride-alongs and mentoring sessions

• Oversee key performance metrics and develop action plans

• Ensure operational standards are met

• Recruit and onboard top-notch technicians

• Facilitate positive customer experiences during escalations

Requirements:

• Minimum of 5 years in the service sector

• At least 3 years in a leadership role

• Proven experience in coaching field staff

• Strong analytical skills for KPI management

• Familiarity with Service Titan preferred

Foster a culture of success while driving performance and revenue growth at Right Way Garage Doors.
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