Director, Operational Excellence

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.

Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.

We are DECIEM, The Abnormal Beauty Company.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

The Director of Operational Excellence collaborates with all departments to support the business to improve and simplify existing processes
. This role delivers sustainable operational improvements in safety
, quality
, costs
, performance and waste by facilitating and managing continuous improvement projects and teams. Additionally, the role ensures new processes contain and use continuous improvement methodologies for sustainable results. Director of Operational Excellence engages functional leaders
, and teams across all manufacturing
operations and other departments in creating and sustaining a CI culture
.

Director of Operational Excellence will support the management of site-based CI and Industrial Engineering resources. Additionally, they will provide support and resources, as necessary, to support the growth of the Continuous
Improvement culture at the site while importing and exporting ideas from the global Operational Excellence community
.

This is a full-time and permanent position that is based out of our Manufacturing Facility in Etobicoke
. Candidates are required to be on-site 5 days a week
.

• SPOC (single point of contact) responsible for partnering with key members of Plant leadership team to identify, prioritize, plan, execute, and monitor the Company’s Operating Model “Prestige Performance System (PPS) ensuring application of sound project management principles and consistency with company strategy and goals.
• Responsible for facilitating the development and governance of the Factory Operational Master Plan (OMP)
• As the subject matter expert in the use of the CI tools with a comprehensive knowledge of the philosophy, utilize PDCA (Plan-Do-Check-Act) and DMAIC (Define-Measure-Analyze-Improve-Control) methodologies to successfully lead and manage completion of continuous improvement projects within a given timeframe to meet the manufacturing goals in cost, quality, delivery, reliability, safety, and waste.
• Lead manufacturing, engineering, facilities, warehouse operations, production planning, and quality teams in CI disciplines and processes to accomplish assigned stated CI projects, cost reduction and process improvements.
• Support Commercialization efforts through personal engagement to optimize new and changed products and technologies.
• Support Value Realization and Optimization (VR & O’) efforts by providing resources and leading site efforts for key corporate VR & O initiatives.
• Identify CI needs of manufacturing and develop training plans with relevant departments and regional Operational Excellence Director.
• Through active participation and shop floor engagement, support proactive performance management and the daily monitoring of KPIs.
• Support weekly and monthly performance monitoring, analysis and reporting as well as monthly reporting of completed projects.
• Responsible for building, coaching, training and assessing Manufacturing teams on Operational Excellence toolbox, Green-/Black Belt certification, project management skills and process improvement initiatives with the overarching goal of instilling a permanent CI culture in the organization.
• Define and implement with relevant departments and regional Operational Excellence Director site specific Operational Excellence training and learning agenda (Six Sigma, Value Stream Mapping, TPM, 5S, PDCA/SDCA, DMAIC, Root Cause Analysis, Daily Management)

• 7+ year…