Service Manager at Audi

Elevate customer experiences as the Service Manager at Audi of Halifax. In this role, you will lead a passionate team to enhance service excellence and foster lasting customer relationships.

As Service Manager, you will oversee a high-performing department focused on quality service delivery and operational efficiency. Responsibilities include coaching Advisors and Technicians, ensuring top-tier customer care, and driving department performance to meet financial goals. Your leadership will create a supportive culture that encourages engagement and collaboration across teams.

Key Responsibilities:

• Lead and develop a team of Advisors and Technicians

• Champion exceptional customer service reflecting Audi standards

• Oversee daily service operations and quality workmanship

• Collaborate with Parts and Sales for seamless execution

• Monitor KPIs to enhance productivity and profitability

Requirements:

• 3+ years of automotive leadership experience

• Proven ability to inspire and develop teams

• Customer-first mindset with a service focus

• Strong communication and problem-solving skills

• Experience in a luxury automotive environment is a plus

Lead your team to success and deliver outstanding service experiences at Audi of Halifax.
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