Job Description & How to Apply Below
This managerial opportunity requires overseeing front-line technical teams dedicated to providing secure digital solutions to users. You will ensure service objectives are met and drive continuous improvement initiatives across various channels. Building partnerships and innovating digital experiences is central to this role’s success.
Key Responsibilities:
• Lead a partner-focused team delivering digital services
• Monitor incident management and service requests
• Promote an inclusive team culture
• Collaborate on innovative service delivery
• Manage and report on team performance metrics
Requirements:
• At least 3 years of leadership experience
• Proven track record in team motivation and coaching
• Knowledge of service improvement practices
• Experience in healthcare or public sector settings
• Flexibility to adapt to changing circumstances
Make a significant impact on user experiences as our User Support Services Manager in Halifax.
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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