Job Description & How to Apply Below
Monitor key performance indicators for assigned professional customers and meet or exceed financial performance plans
Work with the Senior Manager, Outside Sales
Review Pro customer satisfaction results and use insights to improve local decisions, strategies, and competitive position
Participate in district/regional meetings as needed
Communicate weekly activities with the Senior Manager, Outside Sales
Cultivate business relationships with assigned customer portfolios and prospect for incremental sales growth
Partner with the Pro Account Expeditor to provide an end-to-end quoting, ordering, and transaction experience
Represent The Home Depot Pro brand at local community events and drive new business
Sell enterprise products and services, including Commercial Credit, Volume Pricing, delivery, will-call pickup, and website ordering
Complete a minimum number of weekly sales call appointments with assigned customers
Develop strategies to expand the customer base within the defined sales territory
Produce new account revenue in line with organizational targets/quotas
Use Tableau to plan sales call activity, manage customer communications, and maintain a healthy sales pipeline
Conduct initial customer meetings and sell The Home Depot value proposition
Win opportunities to quote materials
Prospect for new business using internal Sales Development leads and field-generated leads
Requirements
High school diploma and/or GED
5 years of professional work experience
2 years of account management/outside sales management experience
2+ years of home improvement or home building industry experience
Working knowledge of Microsoft Office Suite
Computer literacy with Microsoft Office programs
Excellent written and verbal communication skills
Ability to create and cultivate an active network of relationships inside and outside the organization
Ability to leverage relationships to accomplish sales and profitability goals
Deep understanding of Pro customer needs, including product, credit, and performance requirements
Ability to tailor communications and customer-facing activities to customer preferences
Strong leadership and negotiation skills; ability to persuade or influence others
Ability to communicate globally
Ability to travel 20% to 50% of the time
Ability to lift or handle moderate-weight material or equipment (8-20 pounds)
Successful professional growth in a high-paced retail environment
Core Competencies
Demonstrates expertise in account management and outside sales within the home improvement industry, focusing on driving sales growth and profitability through strong customer relationships and effective communication. Proficient in utilizing tools like Tableau for sales planning and maintaining a robust sales pipeline.
Highest-signal resume keywords
Account Management Experience
Outside Sales Management
Home Improvement Industry Knowledge
Sales Growth Strategy Development
Tableau Proficiency
Hard Skills
Sales Growth
Account Management
Customer Relationship Management
Sales Strategy Development
Negotiation Skills
Performance Monitoring
Sales Call Planning
Product Knowledge
Credit Management
Customer Needs Assessment
Soft Skills
Excellent Communication Skills
Leadership Skills
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