Account Lead

P U R P O S E

To seek out, find and develop trusted, profitable relationships with existing and new clients.

C O R E A C C O U N T A B I L I T I E S
◆ Find new clients and potential sales.
◆ Nurturing deep and broad client relationships to create more stakeholder influence, and act as the
main point of contact within the account.
◆ Cultivating and qualifying new opportunities while identifying the most appropriate sales strategies.
◆ Updating and maintaining sales pipeline data/forecast within CRM.
◆ Providing accurate client data, sale details and other sale related information (i.e. site, packages sold,
contacts).
◆ Understanding the competitive landscape and assessing potential threats.
◆ Understanding and positioning ET Group's value proposition to meet client needs.
◆ Establishing margins and negotiating contracts within the team.
◆ Team lead for RFP execution and response.
◆ Communicating and prioritizing needs for the client, connecting and engaging to other ETG team
members as required.
◆ Participate in internal, partner and vendor trainings to stay up to date on the latest technology
solutions.

◆ 4–6 years in account management, client success, or customer engagement — B2B preferred
◆ Proven record of retaining and growing a client portfolio
◆ Experience leading or mentoring junior team members
◆ Comfortable owning revenue targets up (sell, cross-sell, renewal)
◆ Understanding of AV or technology solutions considered an asset

 Further Details:

• Annual salary range: 100-130k CAD per year.
• Ability to obtain required security clearances and confidentiality agreements.
• Comprehensive medical and dental coverage.
• 3 weeks of paid vacation in your first year, with additional days accrued for tenure.
• 6 personal emergency leave days.
• Personal development opportunities with 20 days allocated for training and skill enhancement.
• Extensive onboarding, mentoring, and growth potential.
• A workplace built on trust, empowerment, and a positive atmosphere.

Please note, you must be eligible to work in Canada and located in the Greater Toronto Area to be considered for this role.

ET Group values diversity and is committed to building teams that reflect various backgrounds, perspectives, and skills. Our hiring decisions are based on qualifications, merit, and business needs. We do not use AI in any of our hiring process.